Privacy Policy

Last updated: January 2026

1. Introduction

Royal Gaming Ltd ("RoyalBet", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

2. Information We Collect

We collect the following types of information:

• Personal details (name, date of birth, address, email, phone number)
• Identity verification documents
• Payment information
• Gaming activity and transaction history
• Device and browser information
• Communication preferences

3. How We Use Your Information

We use your information to:

• Provide and manage our services
• Verify your identity and age
• Process deposits and withdrawals
• Comply with regulatory requirements
• Prevent fraud and money laundering
• Provide customer support
• Send marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal data based on: contract performance, legal obligations, legitimate interests, and your consent where applicable.

5. Data Sharing

We may share your information with: payment providers, identity verification services, regulatory bodies (including the UK Gambling Commission), and law enforcement agencies when legally required.

6. Data Retention

We retain your personal data for as long as your account is active and for a minimum of 5 years after account closure to comply with anti-money laundering regulations.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

8. Security

We implement industry-standard security measures including SSL encryption, secure data centers, and regular security audits to protect your personal information.

9. Contact Us

For privacy-related queries, contact our Data Protection Officer at dpo@royalbet.com or write to: Data Protection Officer, Royal Gaming Ltd, London, United Kingdom.